Check your Email
FORATICKET sends a 'Welcome
Email' for bookings sent for ticketing.
Email also contains ticketing timelines,
support information & contact details.
FORATICKET sends a 'Ticketed Email' once
ticketed.
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Support ->
Telephone ->
Air
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Is my booking confirmed?
Your
representative will
confirm a purchase for
you and advise you of
the PNR (also called
confirmation number).
This is a code
containing numbers and
letters (eg: XYZ123).
Has my ticketing
started? You
will receive a 'Welcome
Email', this indicates
your booking has been
sent for ticketing.
Welcome emails are sent
within 24 hours of a
telephone purchase and
usually within 2 hours.
The welcome email will
also contain ticketing
timelines and support
contacts.
How long till my
reservation is ticketed?
Tickets are
processed in 2-6 hours
on weekdays
unless otherwise
mentioned in the
'Welcome Email'.
Welcome emails:
an email sent to clients
indicating their booking
has been sent for
ticketing.
Has it been ticketed?
You will receive a
separate 'Ticketed'
email (after the Welcome
email) stating your
booking has been
electronically or paper
ticketed. Absent of this
email, your booking not
been ticketed.
Are they electronic
tickets?
Most tickets
are electronic. If they
are paper, you will
receive them via mail 3
business days after
ticketed.
Changes?
Before departure,
contact us with the
new date(s). After
departure, speak with
the closest airline
reservations office to
make a change or reply
to your original
confirmation email.
Schedule
changes: please
call the airline 72
hours before departure.
Cancellations?
Bookings are
non-refundable due to
the restrictions and
deep discount pricing we
offer. We recommend
changing to another date
in the future.
I forgot to take
my trip / No-Show?
This is a 'No-show'.
Unfortunately no change
or refunds can be made
due to the rules imposed
on us by the airlines.
What about my
meal, seat, frequent
flyer number?
Enter this at the time
of purchase. If you've
already made a purchase,
please call the airline.
They will ask you for
your confirmation number
and/or last name and can
enter this information
for you.
Who do I contact
for support?
Respond to the
email/telephone numbers
in the original
confirmation email.
Contact our
general support team
for further assistance.
Contact our
general support team
for further assistance.
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